Billing and Upgrading

View your plan, invoices, and payment history, and change or cancel your subscription, from Repwyn Billing. Open it from the Billing link in your dashboard sidebar, or go to billing.repwyn.app. Billing is handled on Repwyn's side, separate from the day-to-day review tools in your dashboard.

The first time you open Billing (or when you use a new device), you may be asked for the email you used at checkout. We send a one-time link to that address. After you open it, you stay signed in on that browser for billing. Your welcome email also includes a Manage your billing link you can use once to get set up.

Access is limited to the checkout email on your Repwyn subscription. Other team members invited to your dashboard cannot open Billing with their own addresses unless that email is the one on the subscription.

Plans

Repwyn has three tiers:

• Core - Automatic review requests, branded templates, review pages, QR codes and kiosk, website widgets, Showcase, Google and Facebook sync, customer and review tagging. No AI, no API, no MCP access. Up to 3 locations.
• Pro - Everything in Core, plus AI Tools, the Repwyn API and MCP server, and Zapier. Up to 3 locations.
• Elite - Everything in Pro, plus higher volume: seats scale to 100, team invites with roles across locations, single sign-on, and dedicated support. Elite is the only plan available beyond 3 locations, with a base plan covering 5 locations and volume pricing on any locations beyond that.

If you are running more than 3 locations, Core and Pro will not let you add more; Elite is the path forward, and its base plan is priced below what Core or Pro would cost at that same location count.

Changing Plans

From Billing, use Manage plan to open the secure payment portal (Stripe) where you can upgrade, downgrade, change location count, update your payment method, or cancel.

• Upgrading - Takes effect immediately. Any AI Tools, API, or MCP access unlocks as soon as the change goes through.
• Downgrading - Timing depends on the change you choose in the portal. If you are on Elite with more than 3 locations, you will need to bring your location count down to 3 or fewer before downgrading to Core or Pro.

Billing Cycle

Choose monthly or yearly billing. Yearly billing is available at two months free across Core, Pro, and Elite, billed as ten months' charge upfront.

Payment Method and Invoices

Update your card or billing details anytime via Manage plan on billing.repwyn.app. Your invoice and payment history are listed on the same Billing page. Failed payments are retried automatically; if a payment continues to fail, your account may be restricted until it is resolved.

Cancelling

You can cancel at any time from Billing via Manage plan. Your account stays active through the end of your current billing period.