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Email and SMS Settings

Tune the templates Repwyn sends on your behalf for review requests and reminders. Both channels support fully custom wording per touchpoint, so your first request, each reminder, and your reply confirmations can all read differently if you want them to.

Email Settings

Go to Settings > Email to edit:

  • Subject lines and body copy for the request and each reminder
  • Sender name and reply-to address
  • Visual styling: logo, colors, and layout to match your brand
  • Test sends, so you can see exactly what a customer will receive before it goes live

SMS Settings

Go to Settings > SMS to edit the wording for review request texts and reminders. SMS is shorter by nature, so keep your copy tight: a friendly ask, the rating link, and an opt-out are usually all you need.

SMS sending runs through a connected provider. See your provider's setup guide for the specific configuration steps.

Sending Limits

Every Repwyn plan includes the same request allowance per location, so upgrading tiers is about unlocking features like AI Tools and API access, not about throttling how many requests your core plan can send.