Importing Reviews

Bring existing reviews into Repwyn from Google My Business, Facebook, Trustpilot, Yelp, LinkedIn, CSV upload, or manual entry.

Manual Entry

Add one review at a time. Enter the customer's name, contact info, rating, review text, date, and optionally the source, location, and tags.

1. Go to Reviews and click Add.
2. Open the Manual Entry tab.
3. Fill in the customer section (first name, last name, email, phone, company).
4. Fill in the review section (rating, review text, date, source, location, tags).
5. Click Save. The review appears in your list immediately.

Manual entry is ideal for a few reviews or a quick add; use Quick Import or CSV upload for larger batches.

CSV Upload

Upload a CSV file to import up to 1,000 reviews at once. The import runs in the background; you will see a confirmation when it is scheduled, and reviews appear in your list shortly after. You may receive an email when the import completes.

1. Go to Reviews and click Add.
2. Open the Upload CSV tab.
3. Click Download Template to get a sample file with the correct headers.
4. Fill in your data and upload.

Tags in the CSV must use tag slugs (the URL-friendly name) and must already exist in your account under Settings > Tags. Use comma-separated values for multiple tags. The review date should use YYYY-MM-DD format.

Syncing from a Source

Connect Google My Business first if you have Google reviews; it is the easiest way to import and manage your reputation, since reviews sync automatically and you can reply from Repwyn. Use the Positive only option when importing from Google, Facebook, Trustpilot, and Yelp if you want to focus on 4- and 5-star reviews for your showcase or marketing.

If you have multiple locations, assign a location when importing so you can filter and report by location later.

Once reviews are in your account, they appear in your Showcase, widgets, and analytics. You can reply to them, assign tags, or filter by location.